Terms of service

Terms of Service

Welcome to RafaysMart. By accessing or using our website at rafaysmart.store, you agree to the following terms.

1. General

  • These terms apply to all visitors and customers of RafaysMart
  • We reserve the right to update these terms at any time
  • Continued use of the site means you accept any changes

2. Products & Orders

  • We strive to display products accurately, but colors and sizes may vary slightly
  • All orders are subject to availability
  • We reserve the right to cancel any order due to stock issues or pricing errors

3. Cash on Delivery (COD)

  • We currently offer Cash on Delivery as our primary payment method
  • Payment is collected at the time of delivery
  • Please ensure someone is available to receive and pay for the order

4. Shipping

  • We deliver across Pakistan
  • Delivery typically takes 3-7 business days
  • Delivery times may vary based on location and courier availability

5. Returns & Refunds

  • Please refer to our Refund & Returns Policy for full details
  • Returns are accepted within 7 days of delivery for eligible items

6. Customer Responsibilities

  • Provide accurate delivery information at the time of order
  • Be available to receive your order at the provided address
  • Do not place fake or fraudulent orders

7. Limitation of Liability

  • RafaysMart is not liable for delays caused by courier services or circumstances beyond our control

8. Contact Us For any questions or concerns: Email: rafaysmart.pk@gmail.com Website: rafaysmart.store